Poli E220

Poly Edge E220 IP Desk Phone User Manual

Your guide to setting up and using your Poly Edge E220 IP Desk Phone.

1. Pambuka

The Poly Edge E220 is a versatile IP desk phone designed for modern office environments, offering advanced communication features. It supports up to 16 lines with 4-line keys and includes integrated Bluetooth for seamless mobile phone and headset pairing. This manual provides detailed instructions for setup, operation, and maintenance of your device.

Poly Edge E220 IP Desk Phone front view

Gambar: Ngarep view of the Poly Edge E220 IP Desk Phone, showcasing tampilan, keypad, lan handset-e.

2. Apa ing Box

Priksa manawa kabeh komponen ing ngisor iki kalebu ing paket sampeyan:

  • Poly Edge E220 IP Desk Phone Unit
  • Handset
  • Kabel Coil Handset Kab
  • Cat5E Ethernet Cable
  • Integrated Wall Mount (pre-attached or separate)
  • Base Stand

Note: A power supply is NOT included with this renewed product and must be acquired separately if Power over Ethernet (PoE) is not available.

3. Fitur Produk

  • 4-Line Keys: Supports up to 16 lines for flexible call management.
  • Bluetooth terintegrasi: Allows for seamless pairing with mobile phones and Bluetooth headsets.
  • Tampilan resolusi dhuwur: Provides clear visibility for call information and menu navigation.
  • Swara HD: Delivers superior audio quality for clearer conversations.
  • Multi-Line Operation: Manage multiple active calls simultaneously.
  • Kapabilitas Telpon Konferensi: Supports 3-way conferencing.

4. Persiyapan lan Instalasi

4.1 Ngrakit telpon

  1. Attach the Base Stand: Align the tabs on the base stand with the slots on the back of the phone unit. Slide the stand into place until it clicks securely.
  2. Connect the Handset: Plug one end of the coil cord into the handset and the other end into the handset port on the side of the phone unit.

4.2 Nyambungake Kabel

Locate the ports on the back and side of the phone unit.

Sisih view of Poly Edge E220 IP Desk Phone showing ports and stand

Gambar: Sisih view of the Poly Edge E220 IP Desk Phone, highlighting the various connection ports and the adjustable stand.

  1. Sambungan Jaringan: Connect one end of the Cat5E Ethernet cable to the LAN port on the phone and the other end to your network switch or router. If your network provides Power over Ethernet (PoE), the phone will power on automatically.
  2. Power Connection (if no PoE): Yen PoE ora kasedhiya, sambungake adaptor daya sing cocog (ora kalebu) menyang port daya ing telpon banjur menyang stopkontak.
  3. Koneksi Headset Opsional: If using a wired headset, connect it to the dedicated headset port.

4.3 Daya wiwitan

Once connected, the phone will power on and begin its boot sequence. This may take a few moments. The display will show the Poly logo, followed by network configuration and registration status. If prompted, enter your network credentials or contact your IT administrator for setup assistance.

5. Instruksi Operasi

5.1 Nelpon lan Nampa Telpon

  • Kanggo nelpon: Pick up the handset, press the Speaker button, or press a line key. Dial the number and press the Dial soft key or wait for the call to connect.
  • Kanggo njawab telpon: Pick up the handset, press the Speaker button, or press the flashing line key.
  • Kanggo mungkasi telpon: Replace the handset, or press the End Call soft key.
Man using Poly Edge E220 IP Desk Phone in an office setting

Image: A man engaged in a phone call using the Poly Edge E220 IP Desk Phone in a professional office environment.

5.2 Nggunakake Bluetooth

The Poly Edge E220 allows you to pair your mobile phone or Bluetooth headset for enhanced flexibility.

  1. Aktifake Bluetooth: Navigate to the phone's menu, select Settings, then Bluetooth, and ensure Bluetooth is enabled.
  2. Masangake piranti: Put your Bluetooth device (mobile phone or headset) into pairing mode. On the phone, select 'Add New Device' or 'Scan for Devices'. Select your device from the list and follow the on-screen prompts to complete pairing.
  3. Nyambung: Once paired, your device should automatically connect when in range. You can manually connect/disconnect from the Bluetooth menu.
Woman using Poly Edge E220 IP Desk Phone at a desk with a laptop

Image: A woman working at a desk, utilizing the Poly Edge E220 IP Desk Phone alongside her laptop, demonstrating its integration into a modern workspace.

5.3 Fitur Lanjut

  • Tahan: During a call, press the Hold soft key to place the call on hold. Press it again to resume.
  • transfer: During a call, press the Transfer soft key, dial the new number, and then press Transfer again to complete.
  • Konferensi: During an active call, press the Conference soft key, dial the number of the third party, and then press Conference again to join all parties.
  • Pesen Swara: Pencet tombol Pesen swara kanggo ngakses pesen pesen swara sampeyan.

6. Pangopènan

To ensure the longevity and optimal performance of your Poly Edge E220 IP Desk Phone, follow these maintenance guidelines:

  • Reresik: Gunakna kain alus, garing, lan ora ana serat kanggo ngresiki permukaan lan layar telpon. Kanggo tandha-tandha sing angel, olesake radaampresiki kain nganggo banyu. Aja nggunakake bahan kimia sing atos, pembersih abrasif, utawa semprotan aerosol.
  • Lingkungan: Simpen telpon ing lingkungan sing garing, adoh saka sinar srengenge langsung, panas sing berlebihan, lan lembab.
  • Manajemen Kabel: Ensure all cables are neatly organized and not under strain to prevent damage to ports or cables.
  • Nganyari piranti lunak: Periodically check with your IT administrator for available software updates to ensure your phone has the latest features and security enhancements.

7. Ngatasi masalah

If you encounter issues with your Poly Edge E220, refer to the table below for common problems and solutions.

MasalahKemungkinan PenyebabSolusi
Telpon ora uripNo power supply or PoE connectionEnsure Ethernet cable is connected to a PoE-enabled port, or connect a compatible power adapter.
Ora ana nada telponNetwork issue or phone not registeredCheck network cable connection. Verify network status on the phone display. Contact IT support if registration fails.
Ora bisa krungu panelpon / Caller ora krungu akuVolume too low, faulty handset/headset, or network audio issueAdjust volume. Test with speakerphone. Check handset/headset connection. Restart phone.
Piranti Bluetooth ora dipasangakePiranti ora ing mode pasangan utawa metu saka jangkoanEnsure Bluetooth device is in pairing mode and within range. Restart both devices.

If the problem persists after attempting these solutions, please contact your IT department or the product support team for further assistance.

8. Spesifikasi

Key technical specifications for the Poly Edge E220 IP Desk Phone:

FiturRincian
Dimensi produk12.1 x 10.3 x 3.4 inci
Bobot Barang2.55 kab
Tipe TelponTelpon IP sing nganggo kabel
Sumber DayaCorded Electric (Power Supply NOT Included) / Power over Ethernet (PoE)
Tipe TelponKeypad Tunggal
Tipe Sistem WangsulanDigital (requires service provider support)
Kapabilitas Telpon Konferensi3-cara
Operasi MultilineYes, supports up to 16 lines with 4-line keys
BluetoothIntegrated for mobile phone and headset pairing

9. Warranty lan Dhukungan

As a renewed product, the Poly Edge E220 IP Desk Phone typically comes with a limited warranty provided by the refurbisher or seller. Please refer to your purchase documentation for specific warranty terms and conditions. For technical support, troubleshooting beyond this manual, or warranty claims, please contact the seller or your IT administrator.

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